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Configure welcome messages from the web

Choose a destination, write the message, and send a preview.

For: Server adminsLast reviewed: 2026-07-31

What you will accomplish

Choose a destination, write the message, and send a preview.

Before you start

Sign in with a Discord account that can manage the target server.
Keep Discord and Banno open while you test.

Steps

Open the server dashboard and choose Welcome.
Select the welcome channel.
Write the message using the supported placeholders shown on screen.
Save and use Test before enabling it.

What success looks like

The saved value or confirmation appears on screen and remains after one refresh.

If it does not work

Confirm that you are signed in to the intended account and have the required permission.
Repeat the steps once and read the complete on-screen error before closing it.
Contact support with the page link, time, and exact error text. Never send an API key or payment card number.

Related tasks

Set up a Banno Discord server
Configure tickets from the web

Set up a Banno Discord server

Use the web dashboard to configure the essential server features in a safe order.

Configure tickets from the web

Set ticket categories and publish an open-ticket panel from the server dashboard.

On this page

What you will accomplish Before you start Steps What success looks like If it does not work Related tasks