Give Discord staff the right permissions
Understand which Banno actions need Manage Server and which ticket or room owners can use.
For: Server adminsLast reviewed:
What you will accomplish
Understand which Banno actions need Manage Server and which ticket or room owners can use.
Before you start
- Sign in with a Discord account that can manage the target server.
- Keep Discord and Banno open while you test.
Steps
- Keep Discord Administrator permission limited to trusted roles.
- Give setup staff Manage Server only when they need configuration access.
- Configure ticket Admin and Support roles separately.
- Test commands with a non-owner staff account.
- Remove elevated permission after temporary setup work.
What success looks like
The saved value or confirmation appears on screen and remains after one refresh.
If it does not work
- Confirm that you are signed in to the intended account and have the required permission.
- Repeat the steps once and read the complete on-screen error before closing it.
- Contact support with the page link, time, and exact error text. Never send an API key or payment card number.