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Send a Discord welcome message

Choose the welcome channel, write the message, and test it before enabling it.

For: Server adminsLast reviewed: 2026-07-31

What you will accomplish

Choose the welcome channel, write the message, and test it before enabling it.

Before you start

Sign in with a Discord account that can manage the target server.
Keep Discord and Banno open while you test.

Steps

Run /welcome setchannel and select the destination.
Run /welcome setmessage and write the message.
Run /welcome test to preview it.
Run /welcome enable, then /welcome status to confirm the saved setup.

What success looks like

The saved value or confirmation appears on screen and remains after one refresh.

If it does not work

Confirm that you are signed in to the intended account and have the required permission.
Repeat the steps once and read the complete on-screen error before closing it.
Contact support with the page link, time, and exact error text. Never send an API key or payment card number.

Related tasks

Set up Discord support tickets
Create temporary Discord voice rooms

Set up Discord support tickets

Create a ticket area, publish an open-ticket panel, and manage a ticket safely.

Create temporary Discord voice rooms

Configure a trigger channel and let room owners control their temporary room.

On this page

What you will accomplish Before you start Steps What success looks like If it does not work Related tasks