Use a gift code
Claim free credits or apply a bonus or discount before Stripe payment.
For: EveryoneLast reviewed:
What you will accomplish
Claim free credits or apply a bonus or discount before Stripe payment.
Before you start
- Sign in to the correct Banno account.
- Keep this guide open beside the product.
Steps
- Open Credits and choose Top up.
- Enter the code in Gift code.
- Choose Apply and read the reward type.
- For free credits, choose Redeem.
- For a bonus or discount, keep the code applied and complete Stripe payment.
What success looks like
The saved value or confirmation appears on screen and remains after one refresh.
If it does not work
- Confirm that you are signed in to the intended account and have the required permission.
- Repeat the steps once and read the complete on-screen error before closing it.
- Contact support with the page link, time, and exact error text. Never send an API key or payment card number.