Use your own AI provider

What you will accomplish

Add an API key for a supported provider, test it, and select the proxy in chat.

Before you start

• Sign in to the correct Banno account.
• Keep this guide open beside the product.

Steps

1. Open Proxy and choose Add proxy.
2. Select the provider or OpenAI-compatible format.
3. Enter the base URL, model, and API key from that provider.
4. Run Test connection and fix any returned error before saving.
5. Select the proxy in a character that allows proxy use; provider charges are your responsibility.

What success looks like

1234Open image viewer

The example is blank and contains no real key. Test the connection before saving.

100%

1234

Scroll to zoom, drag to move, or press Esc to close

1. 1Choose a provider template.
2. 2Verify the provider base URL and API format.
3. 3Choose the exact model name.
4. 4Enter the key locally, then test the connection.

The saved value or confirmation appears on screen and remains after one refresh.

If it does not work

• Confirm that you are signed in to the intended account and have the required permission.
• Repeat the steps once and read the complete on-screen error before closing it.
• Contact support with the page link, time, and exact error text. Never send an API key or payment card number.

Related tasks

• Manage chat history
• Create and use a persona