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Report unsafe content

Report a character or comment and understand what happens after submission.

For: EveryoneLast reviewed:

What you will accomplish

Report a character or comment and understand what happens after submission.

Before you start

  • Sign in to the correct Banno account.
  • Keep this guide open beside the product.

Steps

  1. Open the character or comment menu and choose Report.
  2. Select the closest reason and describe the specific problem.
  3. Submit once; do not include unrelated personal information.
  4. Check notifications for moderation updates.
  5. Use the support channel if you need to appeal a decision.

What success looks like

The saved value or confirmation appears on screen and remains after one refresh.

If it does not work

  • Confirm that you are signed in to the intended account and have the required permission.
  • Repeat the steps once and read the complete on-screen error before closing it.
  • Contact support with the page link, time, and exact error text. Never send an API key or payment card number.

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